I am excited to announce the next Engage HR Forum to be held on September 10th and introduce Sam Turner, who is MD of Dragonfish. For those who attended our last forum you will have met Sam briefly at the end of the Forum.
I first met Dragonfish whilst I was at Farrow & Ball. Their engagement models and theories around employee attraction have become some of my core practices when recruiting and can personally recommend that this will be a worthwhile presentation/discussion which I am sure you will all take something away from. Obviously this is a huge subject and Sam will be concentrating on improving customer satisfaction through employee engagement.
At this next Forum I would welcome suggestions on subjects for future forums. I am keen to ensure that we continue to discuss worthwhile subjects that are for your personal development.
Malcolm Scott Walby, our legal expert will be joining us again. If there are any questions for Malcolm please feel free to forward them before the day (we are happy if you wish to remain anonymous).
I am delighted to say that the exclusive invite only Forum in May was fully subscribed and in anticipation please let me know if you wish to attend in order to secure your place. – Sally
A word from Sam Turner about her September presentation:
Is your business asking you to link employee engagement to customer services? Or is your board exploring customer-centric employee engagement? Dragonfish believe that sustaining profitable customer growth depends on two things:
-That your people are personally committed to your company goals.
-That your people have a deep understanding of your customers.
The Engage HR Forum will give you the chance to explore this in an engaging session led by myself, Sam Turner, MD of Dragonfish.
Take up the opportunity of this interactive session with Dragonfish where we will share our maturity model for thinking about customer-centric employee engagement. I will be using seven questions to help you brainstorm and provide a way to frame where your organisation is today, where you want to be, and how you’ll know when you get there. I look forward to seeing on 10th September – Sam