Our friends at Dragonfish have very kindly written this fantastic blog just for us – ‘Cracking your Culture Code to Transform Performance.’ Dragonfish worked with our most recent HR Forum speaker, Niall Cluley, Global HR Director at Fitness First, who talked very candidly about the process involved in spearheading a global re-brand across different countries. In this blog post, Dragonfish – a culture and engagement consultancy based in Southampton – attempt to demystify culture change and make it all less academic and more tangible for leaders tasked with improving business results.
We will be welcoming Jo Kane from Trailblazers back to the HR Forum on 22nd September, where she will once again be taking an interactive approach to discussing resilience, mindsets and stress management.
Click on the thumbnail below, to view the Dragonfish blog.
Engage Executive Jobs, the executive division of Bournemouth based independent recruitment consultants, Jobshop UK, has been praised by HR directors for its interactive HR forums which tackle the relevant issues facing HR leaders today.
The most recent forum saw MD of Dragonfish, Sam Turner, providing an informative presentation focusing on customer-centric employee engagement and how to sustain profitable customer growth. Using the Dragonfish maturity model and seven brainstorming questions, Sam helped guests provide a way to frame where their organisations were today, where they want to be, and how they will know when they get there.
Allowing time for discussion and debate, Sam provided a highly entertaining presentation, proving her passion for the subject matter and using some interesting real life examples. The results brought about an impressive contribution from the forum members; sharing some insightful real life experiences and key areas of learning.
Executive Recruitment Director for Engage, Sally Bennett, welcomed guests to The Cliff, with an introduction centring on how the candidate should be considered as a potential customer and how organisations are letting themselves down in the recruitment process. Sally highlighted how using a professional recruitment company has innumerable benefits for companies with the advice and range of services it can offer.
Sally commented: “I am delighted with the growth in membership to the Engage HR Forums which are proving hugely popular and are already fully subscribed. Feedback from our members has highlighted the excellent subject matter covered by our guest speakers and the intimate and trusted environment of the Forum. Our legal partner, Malcolm Scott Walby adds a candid and relevant element to the Forum, bringing our members up to date with case studies which affect all legal aspects of HR today. Malcolm always welcomes queries and encourages discussion, which again adds a relaxed element to the Forums.
“We are currently planning and looking forward to the fourth Engage HR Forum which will be held in early December.”
We are delighted that Dragonfish have blogged about the Forum on its website, so please take a look here.
I am excited to announce the next Engage HR Forum to be held on September 10th and introduce Sam Turner, who is MD of Dragonfish. For those who attended our last forum you will have met Sam briefly at the end of the Forum.
I first met Dragonfish whilst I was at Farrow & Ball. Their engagement models and theories around employee attraction have become some of my core practices when recruiting and can personally recommend that this will be a worthwhile presentation/discussion which I am sure you will all take something away from. Obviously this is a huge subject and Sam will be concentrating on improving customer satisfaction through employee engagement.
At this next Forum I would welcome suggestions on subjects for future forums. I am keen to ensure that we continue to discuss worthwhile subjects that are for your personal development.
Malcolm Scott Walby, our legal expert will be joining us again. If there are any questions for Malcolm please feel free to forward them before the day (we are happy if you wish to remain anonymous).
I am delighted to say that the exclusive invite only Forum in May was fully subscribed and in anticipation please let me know if you wish to attend in order to secure your place. – Sally
A word from Sam Turner about her September presentation:
Is your business asking you to link employee engagement to customer services? Or is your board exploring customer-centric employee engagement? Dragonfish believe that sustaining profitable customer growth depends on two things:
-That your people are personally committed to your company goals.
-That your people have a deep understanding of your customers.
The Engage HR Forum will give you the chance to explore this in an engaging session led by myself, Sam Turner, MD of Dragonfish.
Take up the opportunity of this interactive session with Dragonfish where we will share our maturity model for thinking about customer-centric employee engagement. I will be using seven questions to help you brainstorm and provide a way to frame where your organisation is today, where you want to be, and how you’ll know when you get there. I look forward to seeing on 10th September – Sam